I continue to get other characters in the place of apostrophes, usually it is a "?", though it has been other things-- is this a EL problem or just the webpage EL is getting the text from?
it depends ... EL interprets some weird characters improperly ... you can check if there are different characters in EvilLyrics and webpage itself by clicking on "globe" buton in toolbar .. it will take you to the page where EL got lyrics from